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San Diego 2024

Growth Metrics and LTV with True Classic and Mini Katana

Patrick Barnes, Isaac Medeiros, and Ben Yahalom discuss lifetime value, hiring, product expansion, retail, and inventory. For operators evaluating what makes growth valuable.

Patrick Barnes · Isaac Medeiros · Ben YahalomSeptember 202440 MIN WATCH

Watch it. Put it to work.

ABOUT THIS SESSION

Define what customer value means.

Patrick Barnes, Isaac Medeiros, and Ben Yahalom discuss lifetime value, hiring, product expansion, retail, and inventory. For operators evaluating what makes growth valuable.

For ecommerce founders, marketers, and operators working on growth & measurement.

Speakers
Patrick Barnes
CEO, Lifetimely by AMP
Isaac Medeiros
Founder, Mini Katana & Kanpai Foods
Ben Yahalom
CEO, True Classic
Recorded at
San Diego 2024 ↗
September 2024

Speaker roles and platform examples reflect the session’s original context. This is an archived conversation.

TAKE IT BACK TO YOUR DESK

Ideas to put to work.

  1. 01

    Define what customer value means

    Lifetime value needs context from the way customers interact with the brand.

    Read this part · 03:14 ↓
  2. 02

    Hire for the work the business needs

    A growing company needs people who can contribute beyond a narrow task list.

    Read this part · 09:50 ↓
  3. 03

    Evaluate expansion alongside inventory

    Retail and new products introduce opportunities and operational demands.

    Read this part · 18:23 ↓
READ THE SESSION

The edited transcript.

A condensed, edited reading version based on the YouTube captions and session chapters. Repetition and unclear audience audio have been removed; the discussion is paraphrased for clarity, rather than presented as a verbatim transcript. Timestamps refer to the original video.

Original recording on YouTube ↗
03:14

Define what customer value means

Lifetime value needs context from the way customers interact with the brand. The panel discusses value beyond a single purchase and how it informs growth decisions. This frames later choices about products and channels as part of a longer customer relationship.

09:50

Hire for the work the business needs

A growing company needs people who can contribute beyond a narrow task list. The speakers discuss aptitude, attitude, and decisions about internal versus outsourced roles. Their examples connect team structure with the capabilities required to build and operate the brand.

18:23

Evaluate expansion alongside inventory

Retail and new products introduce opportunities and operational demands. The discussion connects channel expansion with product strategy and inventory management. The panel considers what successful growth looks like when the team must fund, stock, and deliver the next stage of the business.

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