Commerce Roundtable is hitting the road! The Retention Roadshow is a one-day, highly tactical workshop series built for retention marketers across brands and agencies, where top operators share what’s actually working to drive repeat revenue, improve LTV, and build more profitable businesses.















Jimmy Kim is a 4x founder and seasoned email marketer with 17+ years of experience across DTC and SaaS. Today, he’s building community for eCom email marketers, co-hosting leading podcasts, and fueling B2B SaaS growth through alternative media.

Nick Shackelford is a performance marketing expert who’s helped scale over 125+ DTC brands through high-impact creative and media buying. As the host of Commerce Roundtable, he brings the community together to share unfiltered insights and push the industry forward.

Over a decade of experience running retention for startups and fortune 500 companies.

Founded and scaled an ecommerce brand to 8-figures in sales within 3 years.
Start the day connecting with other retention marketers and operators in the room
A breakdown of what’s actually working in retention right now
How leading brands are approaching lifecycle marketing and customer value
Work through real retention challenges and strategies you can apply immediately
Tactical playbooks from brands executing at a high level
More real-world strategies focused on driving retention and revenue
Put everything into practice and leave with clear next steps
Wrap up with great food, new connections, and ideas you can put into action
The Retention Roadshow is built for retention and lifecycle marketers at eCommerce brands, as well as agency marketers managing retention for clients. If you’re responsible for email, SMS, or driving repeat revenue, this is for you.
Bring a notebook or laptop if you’d like to take notes and apply what you’re learning in real time. Most importantly, come ready to participate, ask questions, and share ideas.
Think comfortable, relaxed, and ready to spend the day learning and connecting.
Yes, WIFI will be available at the venue.
Yes, you’re welcome to attend with your team. Just note that space is limited (75–100 attendees per city), so we recommend securing tickets early if you plan to come together.
Tickets are non-refundable. If you’re unable to attend, we’re happy to provide a credit that can be used toward a future Commerce Roundtable event.