The Retention Roadshow
Commerce Roundtable is hitting the road! The Retention Roadshow is a one-day, highly tactical workshop series built for retention marketers across brands and agencies, where top operators share what’s actually working to drive repeat revenue, improve LTV, and build more profitable businesses.
Coming to a city Near you
Inside the Experience
What to Expect
- Tactical sessions on email, SMS, and lifecycle marketing
- Hands-on workshops to apply strategies in real time
- Insights from top retention marketers and operators
- A curated room of 75–100 attendees
- Breakfast, lunch, and real conversations built in
Who Should Attend
- Retention marketers at eCommerce brands
- Agency marketers managing retention for clients
- Email and SMS marketing teams
Why Attend
- Tactical, execution-focused content you can actually apply
- A workshop-style format built for real participation
- A curated room that makes meaningful conversations easy
- Direct access to top retention marketers and operators
You’ll walk away with:
Coming to a city Near you
Coming to a city Near you
Jimmy Kim
Jimmy Kim is a 4x founder and seasoned email marketer with 17+ years of experience across DTC and SaaS. Today, he’s building community for eCom email marketers, co-hosting leading podcasts, and fueling B2B SaaS growth through alternative media.
Nick Shackelford
Nick Shackelford is a performance marketing expert who’s helped scale over 125+ DTC brands through high-impact creative and media buying. As the host of Commerce Roundtable, he brings the community together to share unfiltered insights and push the industry forward.
Eric Rausch
Over a decade of experience running retention for startups and fortune 500 companies.
Daniel Guerra
Daniel is Partner and Head of Data at New Standard Co. Helping build a retention-first agency working with some of the best DTC brands in the world.New Standard Co specializes in email, SMS, and direct mail for 8, 9, and 10-figure brands. The work is data-driven, the results are real, and clients include Caraway, AG1, True Classic, Pact, New Era Caps, and others.
Melanie Balke
Melanie Balke is the CEO and founder of The Email Marketers. The Email Marketers helps brands grow customer lifetime value by getting customers to return, spend more, and stay longer. Current and former clients include: Beatbox (acquired by AB InBev), Grüns (acquired by Unilever), Open Store, Plunge, Gimme Seaweed, Koala Eco, and KiwiCo.
Brian Sakansky
Bio Coming Soon
Rytis Lauris
Rytis Lauris is the Co-Founder and CEO of ecommerce-tailored email & SMS marketing automation platform Omnisend. Having spent more than 10 years building and bootstrapping startups and working in the digital marketing and ecommerce field, Rytis was well-placed to do the same with his own company—Omnisend has grown to become a top-rated app in the Shopify App store without any outside investments.
Devyn Pukteris
Devyn Pukteris is the Head of Lifecycle Marketing at Sweat Pants Agency. With 8+ years designing lifecycle systems across health, wellness, beauty, CPG, and subscription brands, she specializes in building the systems that turn one-time buyers into loyal customers.
Fil Pejic
Fil is the founder of Bedford, a retention agency that partners with 8 and 9-figure ecom brands. He brings over a decade of experience in ecom and email marketing, including building and operating two of his own brands. He was born and raised in Toronto, Canada, where he began his career at Procter & Gamble while side hustling Shopify stores. He's also the writer behind Paperboy, a newsletter about email marketing with a list of 5k+ retention marketers.
Chase Dimond
Chase Dimond is an email marketing nerd who’s helped eCommerce brands drive over $200M in revenue. Known for turning retention into a growth engine, Chase has built a 7-figure business through LinkedIn alone.
THE ROADSHOW EXPERIENCE
Breakfast + networking
Start the day connecting with other retention marketers and operators in the room
Opening session with top retention leaders
A breakdown of what’s actually working in retention right now
Session #2
How leading brands are approaching lifecycle marketing and customer value
Workshop #1
Work through real retention challenges and strategies you can apply immediately
Session #3
Tactical playbooks from brands executing at a high level
Session #4
More real-world strategies focused on driving retention and revenue
Workshop #2
Put everything into practice and leave with clear next steps
Lunch + networking
Wrap up with great food, new connections, and ideas you can put into action
Faq
Q: Who is this for?
The Retention Roadshow is built for retention and lifecycle marketers at eCommerce brands, as well as agency marketers managing retention for clients. If you’re responsible for email, SMS, or driving repeat revenue, this is for you.
Q: What should I bring?
Bring a notebook or laptop if you’d like to take notes and apply what you’re learning in real time. Most importantly, come ready to participate, ask questions, and share ideas.
Q: What should I wear?
Think comfortable, relaxed, and ready to spend the day learning and connecting.
Q: Will there be WIFI?
Yes, WIFI will be available at the venue.
Q: Can I attend with my team?
Yes, you’re welcome to attend with your team. Just note that space is limited (75–100 attendees per city), so we recommend securing tickets early if you plan to come together.
Q: What is the cancellation policy?
Tickets are non-refundable. If you’re unable to attend, we’re happy to provide a credit that can be used toward a future Commerce Roundtable event.