Start with the bottleneck.
Map where work gets stuck, repeated, or handed off poorly. Discuss which problems need a better process before deciding whether they need another tool.
NEW YORK · AI & OPS ROADSHOW
Less busywork.More forward motion.
Turn AI and operations ideas into a plan your team can actually use. Spend a focused day identifying better workflows, evaluating where AI fits, and mapping practical improvements for 2027. Join your peers in New York for expert talks, practical working sessions, and real conversations, all in one focused day.
Get your ticket$100 / ticket
March 15, 2027 · Date subject to confirmation
One day.
One focus.
Your people.
One focus.
Your people.
6.5 hoursTo get into the work
125–150Attendees, with small-group roundtables
One topicPractical AI & operations
$100A focused day. Serious value.
BUILD FOR WHAT’S NEXT
Fresh thinking.
A practical plan.
There’s no shortage of new tools. The harder question is where they help your business. Start with the work, find the friction, and build a practical plan for what to improve.
Put AI to useful work.
Explore practical uses across research, content, customer support, and day-to-day operations. Compare where AI can help and where human judgment still matters.
Build a workflow you trust.
Think through inputs, review steps, ownership, and data handling. Discuss how to introduce automation with checks that keep your team in control.
Make the next test count.
Choose a manageable pilot, define what success looks like, and decide how to evaluate it. Leave with next steps your team can understand and act on.
These are the themes guiding the workshop. Individual sessions will be announced with the expert lineup.
TAKE PART. DON’T JUST TAKE NOTES.
Less sitting back.
More figuring it out.
A focused day designed around learning and conversation. Everyone is here to work on AI and operations, so you can get straight to what matters.
Expert talks
Get closer to the work.
Hear focused perspectives on AI and operations, with room to ask about the decisions and details behind the results.
Moderated roundtables
Put your challenge on the table.
Work through ideas with people focused on the same topic. Share context, ask honest questions, and hear how others would approach it.
Working sessions
Make it relevant to your brand.
Use the conversations and exercises to shape your priorities. Turn what you’re hearing into next steps for your own AI and operations plan.
Time to connect
Keep the conversation going.
Meet the people behind the brands. There’s space between the sessions to compare notes and get to know the people in the room.
A focused day of expert talks, roundtables, working sessions, and networking. Doors open at 8:00 AM. Welcome and introductions begin at 9:30 AM.
AI & OPS · NEW YORK · 2027
One day that moves
your thinking forward.
Clearer workflows. Useful experiments. An AI and operations plan built around your business. Bring the bottleneck you’re working through. We’ll bring the room.
YOUR PLACE IN THE ROOM
Date and venue subject to confirmation.
$100/ ticket
- Expert talks focused on AI and operations
- Moderated small-group roundtables
- Practical working sessions
- Time to connect with your peers
- Breakfast, Snacks and Delicious Lunch included
Date and venue subject to confirmation.
BRING YOUR REAL QUESTIONS
Leave with your
next move.
DTC and eCommerce founders, team leaders, marketers, and operators looking to improve how their teams work.
- 01A shortlist of workflows worth improving in 2027.
- 02A practical AI or automation pilot to explore with your team.
- 03Clearer ideas for ownership, review, and measuring whether a change helps.
- 04Other operators to compare tools, processes, and lessons with.
THE EXPERTS IN YOUR ROOM
Good people.
Useful perspectives.
Focused talks and conversations with the people doing the work. This is the lineup for AI and operations in New York.
Your New York lineup is coming.
Speakers and their session topics will be announced here as they’re confirmed.
MEET US IN NEW YORK
A day away.
Close to home.
Make room for the work and the people. Here’s what we know so far about your New York stop.
DateMarch 15, 2027Roadshow dates may shift by a few days. Final dates and venue details will be confirmed.
Workshop venueNew York · Venue to be announcedThe exact location and arrival details will be added once confirmed.
Hotel & travelDetails coming soonHotel recommendations will be added alongside the confirmed venue.
Day length6.5 hours8:00 AM to 2:30 PM, local time.
2026 RETENTION ROADSHOW · ATTENDEE HIGHLIGHTS
From the people
in the room.
Practical ideas. Real conversations. In our attendees’ own words.
This was an excellent primer for new retention marketers interested in foundational concepts, as well as seasoned vets looking to expand their efforts with today's new AI frameworks.
The intimate setting fostered authentic conversations, meaningful networking, and a level of engagement that's hard to find at larger conferences.
I learned a lot and can’t wait to apply some of the methods and techniques that were shown and backed by data.
YOUR DAY AT A GLANCE
Here’s the agenda.
8:00 AM to 2:30 PM
All times are local to the event city.
- 8:00 AM – 9:30 AM
Doors Open for Breakfast and Networking
- 9:30 AM – 9:45 AM
Welcome & Room Intro
- 9:45 AM – 10:30 AM
Session #1
- 10:30 AM – 11:00 AM
Roundtable #1
- 11:00 AM – 11:45 AM
Session #2
- 11:45 AM – 12:30 PM
Session #3
- 12:30 PM – 1:30 PM
Roundtable #2 + Lunch
Matched lunch with others
- 1:30 PM – 2:30 PM
Networking
AI & OPS · NEW YORK · 2027
One day that moves
your thinking forward.
Clearer workflows. Useful experiments. An AI and operations plan built around your business. Bring the bottleneck you’re working through. We’ll bring the room.
YOUR PLACE IN THE ROOM
Date and venue subject to confirmation.
$100/ ticket
- Expert talks focused on AI and operations
- Moderated small-group roundtables
- Practical working sessions
- Time to connect with your peers
- Breakfast, Snacks and Delicious Lunch included
Date and venue subject to confirmation.
A FEW THINGS TO KNOW
Before you pull up a chair.
Who is this workshop for?
DTC and eCommerce founders, team leaders, marketers, and operators looking to improve how their teams work. Bring your business context, your questions, and a willingness to compare notes.
Is this the same as Austin or San Diego?
The roadshow is a one-day workshop focused on one topic in your city. Our Austin and San Diego flagship events bring the broader community together over two days.
What should I bring?
Bring a laptop or notebook, a repetitive task, workflow, or operational bottleneck you want to work through, and any questions you want to work through. You can share only the business details you’re comfortable discussing.
Are the date, venue, and speakers confirmed?
Roadshow dates may shift by a few days. Final dates and venue details will be confirmed. We’ll add the confirmed venue, hotel information, speakers, and session topics to this page.