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San Diego 2025

AI Marketing Operations at True Classic with Bryan Cano

Bryan Cano shares how True Classic uses AI to address bandwidth, creative operations, and data analysis. The talk focuses on equipping a lean team with processes and tools that improve execution.

Bryan CanoSeptember 202533 MIN WATCH

Watch it. Put it to work.

ABOUT THIS SESSION

Address the team’s fear of change.

Bryan Cano shares how True Classic uses AI to address bandwidth, creative operations, and data analysis. The talk focuses on equipping a lean team with processes and tools that improve execution.

For ecommerce founders, marketers, and operators working on ai & automation.

Speaker
Bryan Cano
Head of Marketing, True Classic
Recorded at
San Diego 2025 ↗
September 2025

Speaker roles and platform examples reflect the session’s original context. This is an archived conversation.

TAKE IT BACK TO YOUR DESK

Ideas to put to work.

  1. 01

    Address the team’s fear of change

    Explain the work AI can improve and give people room to develop new skills.

    Read this part · 04:18 ↓
  2. 02

    Match automation to a specific bottleneck

    Separate creative generation, operational execution, and insight work.

    Read this part · 10:31 ↓
  3. 03

    Train the workflow, not just the tool

    Use documented processes and regular coaching to help people work more independently.

    Read this part · 21:12 ↓
READ THE SESSION

The edited transcript.

A condensed, edited reading version based on the YouTube captions and session chapters. Repetition and unclear audience audio have been removed; the discussion is paraphrased for clarity, rather than presented as a verbatim transcript. Timestamps refer to the original video.

Original recording on YouTube ↗
04:18

Address the team’s fear of change

Bryan discusses the human side of adopting AI, including anxiety about replacement and uncertainty about expectations. Introducing tools is only part of the job. Teams also need a reason to change their working habits and support in learning how to use the technology effectively.

10:31

Match automation to a specific bottleneck

Bryan organizes AI use into distinct types of work. Generative tools help produce material; operational tools can handle repetitive execution; analytical tools help surface opportunities in data. Connecting each category to a business constraint makes it easier to prioritize useful applications rather than chase novelty.

21:12

Train the workflow, not just the tool

The creative-team example includes detailed operating procedures and recurring training conversations. Bryan describes designers waiting for briefs instead of using AI to advance the work themselves. The goal is to improve how the team operates, with clearer expectations and more capable contributors rather than another disconnected software subscription.

YOUR NEXT STEP: IN THE ROOM

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